These Terms and Conditions regulate the relationship between you, a user of this website https://www.go2health.com.au/ (“GO2 Health Website”), and GO2 Health (“we”, “us”, “our”). By accessing or using the GO2 Health Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using the site.

The GO2 Health Website is provided for general informational purposes. You may browse the website for personal, non-commercial use only. You must not:

• Violate any applicable laws or regulations
• Use the website in any way that may impair functionality or accessibility
• Attempt to access secure areas of the website without authorization

The website includes a chatbot (LiveChat facility via Zoho) to provide general assistance. This tool is not a substitute for professional medical advice, diagnosis, or treatment. Please consult your healthcare provider for personalised medical care.

Our blog articles are intended for general interest and education only. While we strive to provide accurate and timely information, we make no guarantees regarding the completeness, accuracy, or currency of any blog content.

The content on this website, including blog posts, chatbot responses, and other informational material, is not intended to replace consultation with a qualified healthcare practitioner. Always seek the guidance of your GP or other qualified health professional before acting on any information found on this website.

We are committed to protecting your information and take reasonable technical and organisational measures to secure the website and any data submitted through it. However, no online platform is entirely risk-free. By using the GO2 Health Website, you acknowledge that any information you choose to submit is done so at your own risk. While we strive to maintain a secure environment, we cannot guarantee the absolute security of your data.

We strive to maintain the availability of the GO2 Health Website but do not guarantee uninterrupted access. From time to time, the site may be offline for maintenance or due to unforeseen technical issues.

All content on the GO2 Health Website, including text, images, graphics, logos, and design elements, is owned or licensed by GO2 Health and protected under intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

To the maximum extent permitted by law, GO2 Health and its directors, employees, or agents are not liable for any loss, damage, cost, or expense (whether direct or indirect) incurred by you in connection with your use of the website or reliance on any information provided on the website.

The website and its content are provided “as is” and “as available.” We make no warranties or representations, express or implied, regarding the website’s availability, accuracy, reliability, or suitability for any purpose.

You acknowledge and agree that your use of the website is at your own risk. You are responsible for verifying any information before relying on it and for seeking appropriate medical or professional advice where applicable. 

We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

The GO2 Health Website may contain links to third-party websites. These are provided for your convenience only. We are not responsible for the content, accuracy, or security of external sites, and linking does not imply endorsement.

We may update these Terms and Conditions from time to time. Your continued use of the website constitutes your acceptance of any changes. These Terms are governed by the laws of Queensland, Australia. Any disputes arising under these Terms shall be resolved in the appropriate courts of that jurisdiction.

If you have any questions or concerns about these Terms and Conditions, please contact us via the details provided on the GO2 Health Website.